The Loka Banana Leaf Dining Chair is a piece handcrafted in Bali by skilled craftsmen using natural materials
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Send it back within 30 days for a full refund.
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The Bali Concept is built on sharing the story behind the craft. From the materials we use to the people who make each piece. Each design reflects care, tradition, and time.
Description
The Loki Chair is crafted by hand from natural banana leaf, carefully dried and tightly wrapped to create a textured weave with its own unique colour and tone. Unlike mass-produced rattan, each piece has subtle variations that bring warmth and detail to a dining space. The woven finish has a natural spring and comfort that feels relaxed and supportive, while the solid teak frame keeps everything sturdy for everyday use.
Delivery of this item will be made by one of our delivery partners in 2 - 6 days of placing your order (excluding Sunday's). Please note, if your item is pre ordered, your order will be dispatched once the stock becomes available.
Visit our delivery page for more details
Returns
We offer a hassle-free returns service, so should you wish to return this item for a refund, this isn't a problem.
We can organise the return from a local drop off point, or for larger items we can organise a collection from a location of your choice. To start a return, please contact us here by providing your order number and contact details.
Worried About Quality?
We take quality seriously — it’s at the heart of everything we do. Every piece is made in small batches by skilled artisans using natural materials. No veneers, no MDF, no factory shortcuts. Each item is checked and finished by hand to ensure it’s built to last and looks even better in real life.
The Order Process
We pride ourselves on making your experience with The Bali Concept as smooth and reassuring as possible. Whether you prefer to speak on the phone, drop us a WhatsApp message, send an email, or use our live web chat, we’re always on hand to help. Buying furniture is an important decision, and we want you to feel confident every step of the way - from first question to final delivery.
Once your order is placed, here’s what to expect:
Order received: We’ll receive your order instantly and begin preparing everything behind the scenes.
Confirmation via WhatsApp: You’ll get a personal message from us confirming your delivery date and what to expect next.
Your item is packaged by hand: Our team carefully wraps and prepares your order from our dispatch hub in Yorkshire, making sure everything’s just right.
Out for delivery: We’ll send you updates as your item makes its way to you so you know exactly when it’s arriving.
We’ll check in: After a couple of days we will reach out to you to ensure you’re happy with your item.
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Meet The Maker: Harianto
How it's made:
Meet The Maker: Harianto
30-Day Returns, On All Items
We want you to feel assured in your purchase. That’s why with every purchase we have a straight-forward 30-day returns policy where you can send your item(s) back for a full refund. No questions asked.
We Take Pride In Sharing Customer Reviews
And we hope they’ll help you choose the right piece for your home.
We take quality seriously. It’s at the heart of everything we do. Every piece is made in small batches by skilled artisans using natural, high quality materials. No veneers, no MDF, no factory shortcuts. Each item is checked and finished by hand to ensure it’s built to last and looks even better in real life.
What is your returns policy?
We offer a 30-day return policy for peace of mind. If it’s not quite right, no problem. As long as it’s unused and in original condition, we’ll happily accept the return. To start a return, please click here.
Do you offer financing?
Yes, we’ve partnered with Klarna to make things easier. You can split your payment into monthly instalments, or choose our try-before-you-buy option. That means you can order a piece, make sure it’s the right fit for your space, and only pay once you’re happy. If not, return it within 30 days and you won’t pay a penny.
Why are your products made in Bali?
Because that’s where the best are. Bali is home to some of the world’s most skilled craftsmen, working with materials that grow in Indonesia, including natural rattan and solid teak, known for their strength and beauty. That combination of talent and raw materials means we can create pieces with a level of finish, character, and longevity you simply won’t find in cheaper, mass-produced alternatives.
Where are you based?
We’re based in North Yorkshire, with a small showroom in Harrogate and a warehouse nearby. Everything ships from the UK, and we’re always here if you need help. Online or in person.
Can you hold my order in stock?
Absolutely. If you'd like us to hold your item until you're ready to take delivery, please let us know by either adding a note to your order at checkout, or by contacting us.
Any Questions? We're Here To Talk
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Message us 24/7. We aim to reply within 1 hour (Mon - Sun 9am - 4pm)
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Returns & Exchanges
Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can
return it within 30 days of delivery for a full refund or exchange.
Risk Free 30-Day Returns: All returns are are handled efficiently to ensure you receive your
refund as quickly as possible.
What Can Be Returned?
Items in original packaging
Items that have been broken or damaged in transit
Items purchased within the last 30 days
How to Return
Step 1: Log into your account and click the account button in the top right
Step 2: Select the items you want to return
Step 3: Click 'Start a Return' and submit details
Step 4: Package your items and attach the label
Step 5: Drop off at any authorised shipping location
Refund Timeline
Once we receive your return, please allow 5-7 business days for processing. Refunds will be issued to your
original payment method.
Need Help? Contact our customer service team at contact@thebaliconcept.co.uk or call +44
7886 856031